The hotel is located 350 m from the sandy beach, and the closest cities are Inca (20 km), Alcudia (3 km) and Ca'n Picafort (9 km). It is also within easy reach of bars, restaurants, shops, supermarkets, bus stops and discos. Distance from the hotel to: Roman Ruines Pollentia (3 km), S'Albufera National Park (7 km), tourist information (3 km) and airport PMI (60 km).

The hotel has 220 rooms, which are located on 5 storeys and are reachable by 2 lifts. English- and German-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Further services and facilities include a childcare service, a car hire service, medical assistance, room service, an alarm call service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. A fax machine is available for guests' business needs.