The hotel is located in Puerto Pollensa, directly on a sandy beach. The closest cities are Alcudia (8 km) and Pollensa (7 km). The hotel is also within easy reach of city centre, bus stops, bars, restaurants and shops. Distance from the hotel to: disco (700 m), Cap de Formentor (17 km), PMI airport (70 km), Es Calvari Pollensa (8 km), S'Albufereta (4 km) and Cala Sant Vicenç (9 km).

116 rooms, including 20 suites, 11 single rooms and 74 double rooms, are available to guests in a 4-storey main building and a 5-storey auxiliary building. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access (no extra charge) is provided to guests. Guests can get more information about excursions at the tour desk. 2 lifts and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park (no extra charge). Further services include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. A fax machine is available for guests' business needs.