The apartment hotel is located very close to the Fariones Sport Centre and the shopping area of Puerto del Carmen. The beach, shops, restaurants and bars are all reachable within 5 minutes on foot, and the nearest public transportation is only 50 m from the complex.

Guests have a choice of 68 apartments and 12 studios located in two 2-storey buildings with lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The apartment hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, medical assistance, room service and a laundry service. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available for a fee. A fax machine is available for guests' business needs.