This friendly complex is perfectly situated 250 metres from the famous Playa Chica beach in the old town of Puerto del Carmen. Guests staying at the apartment hotel have everything that they could ask for within walking distance, whether they are looking to relax and enjoy the wide range of restaurants, shops, bars, tourist attractions and public transport links; or for those more sporty types wishing to take to the beach and join the local scuba diving school. The beach is only 3 minutes' walk away and nightlife spots can be reached in around 15 minutes on foot.

The apartment hotel has 90 apartments, which are located on 4 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Everyday necessities can be purchased at the supermarket. The grounds of the apartment hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a library. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a car hire service, medical assistance, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available. To assist guests with their business and communication needs, the business centre offers a fax machine.