The hotel is located 5 minutes' walk from beach, overlooking the town of Puerto Rico, Gran Canaria. The complex is centrally positioned and ideal for those looking for a lively holiday. It is only a few minutes to the centre of the resort and benefits from a wide variety of restaurants, cafés, discos, fun bars and other entertainment options nearby. The nearest bus station is about 2 km away.

A pleasant ambience awaits guests in 76 rooms. English- and German-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The holiday village offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, room service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area.