The apartment complex is located a hill in the tourist resort of Puerto Rico, in the southwest of the Canary Island, Gran Canaria. The centre of the town is only a few minutes away on foot. From here, guest will find a selection of shopping and entertainment venues as well as lively nightlife. Puerto Rico's beach lies around 1500 m from the hotel. In addition, there is a stop for the public transport to be found just a stone's throw from the hotel (300 m).

The apartment hotel was modernised in 2022. 61 non-smoking rooms are located on 7 storeys and can be reached by 3 lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, a 24-hour security service, a car hire service, an alarm call service, a laundry service and a smoke alarm are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park.