The apartments are situated in the heart of Puerto Santiago just 300 m from the beach and the centre of Puerto Santiago. Commercial areas with shops, boutiques, bars and restaurants are to be found in the vicinity. Links to the public transport network are across the road from the hotel. Transfer time from Tenerife South Airport is approximately 50 minutes.

The apartment hotel has 106 apartments and 3 studios, which are located on 4 storeys and are reachable by lift. The reception desk is open round the clock. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. There is also a playground for younger guests. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A fax machine is available for guests' business needs.