This hotel is situated in the heart of Rethymnon city and 5 min away from the historical and picturesque Old Town. All of its buildings and the environment create a unique atmosphere with ancient and traditional architecture. The Venetian harbour and Forteza castle are just 300 m away and restaurants and bars are in close proximity. Souda Airport and Nikos Kazantzákis Airport are 65 km and 75 km away respectively.

70 non-smoking rooms are located on 5 storeys and can be reached by 2 lifts. The reception desk is open round the clock. Amenities available at the resort include a baggage storage service and a safe. Wireless internet access is provided in public areas. The complex has wheelchair-accessible facilities. Everyday necessities can be purchased at the supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a car hire service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.