This popular beach hotel is located in the very centre of Playa Serena, right in the tourist area, just a street from the fine-sandy beach. The surrounding area is filled with scores of shops, restaurants and buzzing bars. There is also a golf course in the near vicinity.

The hotel has 3 lifts and features 12 junior suites, 7 single rooms and 231 double rooms. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Parking spaces are available to guests travelling by car. Other services include a childcare service, medical assistance, room service, an alarm call service, a laundry service and a hairdresser. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.