This hotel is conveniently located just 15 miles from Downtown Chicago, and two blocks from the Rosemont Blue Line CTA (El Train) station. Guests can take the CTA downtown for all of Chicago’s sightseeing and shopping activities, such as the Rosemont Theater, Michigan Avenue Shopping, Millennium Park, Navy Pier, Field Museum of Natural History, John G. Shedd Aquarium, Adler Planetarium & Astronomy Museum, Soldier Field, Wrigley Field, Rate Field, Cadillac Palace Theater and Allstate Arena.

The hotel has a lift and features 294 non-smoking rooms. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include room service, a laundry service and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.