Strategically located at the heart of Sanur, the hotel is just 5 minutes' walk from white sandy beach of Semawang, and Denpasar is around 7 km away. Ngurah Rai International Airport can be reached in about 20 minutes by car.

The reception desk is open round the clock. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available.