This hotel is situated directly beside the white fine sand beach of Playa de Palma. A selection of shops, restaurants, nightclubs and bars are to be found in the vicinity (50 m to 600 m away). Links to the public transport network lie about 600 m away.

The hotel has 9 suites, 13 single rooms and 145 double rooms, which are located on 5 storeys and are reachable by 3 lifts. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a car hire service, medical assistance, a laundry service and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. A fax machine is available for guests' business needs.