This hotel is situated in the north of Crete, in the centre of Stavromenos which has an array of shops, restaurants, bars, and a public transport stop. The sea is within 150 m of the hotel. Rethymno, Arkadi and a bus station are about 10 km away. Chania airport and Heraklion airport are both roughly 70 km from the hotel.

Guests have a choice of 14 apartments and 21 studios located in a 2-storey main building and 3 auxiliary buildings. The reception desk in the lobby is staffed round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Children can enjoy the playground. Additional amenities include a newspaper stand and a TV room. Parking spaces are available to guests travelling by car. Other services include a car hire service, medical assistance, a transfer service, room service (for a fee) and a laundry service. Bicycle storage is available to guests. There is a bike hire service as well.