The hotel is 400 metres from the dark sandy beach, where there is a good selection of bars and restaurants. The bus stop to Arrecife and Puerto del Carmen is just 500 m away. There are many shops and restaurants in the immediate vicinity of the complex. Lanzarote Airport is about 12 km away.

Guests have a choice of 52 apartments. English-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. There are a number of shops, including a supermarket. The grounds of the apartment complex feature a playground and a lovely garden. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service (for a fee) gives guests the opportunity to explore the surrounding area independently. A fax machine is available for guests' business needs.