The hotel is located in the centre of the historic old town of Tejeda, at Ezequiel Sánchez 22, opposite the main garden area from the village. In the surrounding area guests will find all kinds of services and sights of interest such as banks, restaurants, natural viewpoints, gardens, museums, squares and children's playground areas, as well as a library, church and a medical centre.

The hotel was built in 1850. 11 non-smoking rooms are located on 3 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. Children can enjoy the playground. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus.