The complex is situated in Valle Gran Rey, a tourist resort located 20 km from San Sebastián, the capital of La Gomera Island. Restaurants, the beach and the nearest local transport links are both only some 250 m from the hotel. The centre of Valle Gran Rey is also only about 500 m away.

Guests can enjoy the pleasant ambience of one of the 45 apartments. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The apartment hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services include a 24-hour security service, a car hire service, medical assistance, a laundry service and a coin-operated laundry. A fax machine is available for guests' business needs.