This hotel is located only one block from the Union Station where visitors will find an underground station and the train station as well as an exclusive department store, dining options and a multiplex cinema. The Washington D.C. hotel is situated on the corner of North Capitol and F Street. The U.S. Capitol Building is situated only two blocks from the entrance to the Phoenix Park Hotel. It is directly over the street from the National Guard Offices and the historical Post Museum. The Phoenix Park Hotel is ideally centrally located for business travellers and holidaymakers.

The hotel has 149 non-smoking rooms, which are located on 9 storeys and are reachable by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, medical assistance, room service (for a fee) and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.