This beach hotel and spa complex is set on a privileged cliff-top location, just over the beautiful, sheltered beach of São Rafael, west of Albufeira in the Algarve. Links to the public transport network are located within 2 minutes' walk of the hotel. The hotel is just around 50 m from the pristine, sandy beach. Faro Airport is located about 35 km away.

Guests have a choice of 149 non-smoking rooms located in two 3-storey buildings with lifts. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a babysitting service (for a fee), a childcare service, a car hire service, medical assistance, room service, an alarm call service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area.