This attractive beach hotel can be found just 100 metres from the centre of San Juans. Santa Barbara castle is 500 metres from the hotel and the nearest golf course and the airport are both 8 km away. The hotel is located in Alicante, close to the promenade Paseo de la Explanada, between Postiguet Beach (around 50 m away) and the yachting harbour. There are bars, restaurants, shopping options and leisure facilities all to be found in the surrounding area. The railway station is about 1 km away and Alicante Airport is approximately 10 km from the hotel.

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the complex include a baggage storage service and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and 6 lifts. Souvenirs can be purchased at the gift shop. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a page service and a hotel doctor. Active guests can make use of the bicycle hire service to explore the surrounding area. Daily newspapers will keep you informed. A projector is available for guests' business needs.