The hotel is located in the heart of Quinta do Lago. Restaurants, bars, nightlife and shops can all be found just a few kilometres away. The beach of Quinta do Lago is about 2 km away. Also in the vicinity is Ria Formosa Natural Park; with its variety of wildlife and exotic birds, it is a perfect spot for bird watching. Being only 30 min away from Faro Airport allows for a quick transfer.

The resort welcomes guests in a 3-storey building with a lift and 310 non-smoking rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. The business centre is on hand for guests' business requirements and provides a fax machine.