This modern first-class hotel lies at the heart of Amsterdam, directly on Dam Square and opposite the royal palace. Scores of shopping and entertainment venues are located in the vicinity and it is just a few minutes walk to the historic old town that offers various museums and theatres.

The complex was built in 1865. 6 junior suites, suites, 35 apartments, 28 single rooms and 398 double rooms are located on 6 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Cyclists can make use of the bicycle storage area and hire service (for a fee). A business centre with fax machine and projector is available.