This hotel is situated directly in the city centre in the Dam pedestrian area. It is just a few minutes to the main railway station on foot as well as the Royal Palace and Madame Tussaud's. The surrounding area is littered with an abundance of shops, restaurants and bars and public transport and a nightclub are also within easy reach.

The hotel has 3 suites, 15 single rooms and 224 double rooms, which are located on 5 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A fax machine is available for guests' business needs.