This hotel is located on the water's edge, and yet within walking distance of the old centre of Amsterdam and the Central Station. Restaurants and bars can be found within around 1 km of the hotel. Dam Square is around 2 km away and the museum district is about 6 km away.

The hotel has a lift and features 408 rooms. Check-in and check-out are possible at any time at the reception desk. A baggage storage service, safe, currency exchange service, cash machine and drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand, a TV room and a library. Guests arriving by car can park their vehicles in the car park. Other services include medical assistance, room service, a laundry service and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. A business centre with projector and photocopier is available. The congress service offers support with all aspects of event organisation.