The hotel is located next to the Reducto Beach. The main shopping area is a 5-minute walk away and it is 6 km from the airport.

The hotel was modernised in 2021. 160 non-smoking rooms, including 52 double rooms, are located on 17 storeys and can be reached by 4 lifts. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access is provided to guests. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Guests arriving by car can park their vehicles in the car park for a fee. Other services include a car hire service, room service (for a fee) and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area. To assist guests with their business and communication needs, the business centre offers a projector. 6 conference rooms are available for lectures, presentations and meetings.