This resort is set in the Gastein Valley, an area that is famous for the healing powers of its thermal waters, which contain radon. This establishment is just 100 m from the centre of Bad Gastein and 500 m from the tourist attractions. The Austrian town of Salzburg is some 100 km away.

The hotel has a lift and features 115 non-smoking rooms. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. A fireplace creates a cosy atmosphere. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. The business centre is on hand for guests' business requirements and provides a fax machine.