Located in the southern Austrian region of Styria, the hotel is surrounded by natural beauty and an abundance of culture and activities. The centre of Bad Waltersdorf with its railway station is 1 km from the hotel and the city of Graz is 45 minutes away by car.

10 apartments, 63 single rooms and 136 double rooms are available to guests in a 3-storey main building and 3 auxiliary buildings. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. Daily newspapers are available for purchase. A fax machine is available for guests' business needs.