The hotel is located 55 minutes' drive from Plaisance International Airport and only 15 minutes' drive from Port Louis, the capital city of Mauritius. Grand Bale and the Beau Plan Sugar Museum can be reached by car in 15 minutes and Sir Seewoosagur Ramgoolam International Airport is approximately 60 km from the hotel.

The resort has a lift and features 52 non-smoking rooms. The reception desk is open round the clock. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room, a playroom and a library. Parking spaces are available to guests travelling by car. Other services include a babysitting service, a car hire service, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. Complimentary newspapers are available.