The hotel offers a refreshing city atmosphere on the banks of the majestic Chao Phraya River, a perfect environment for business and leisure. Located beside the renowned Shrewsbury International School, it is easily accessible by car, BTS Skytrain or the river. Just minutes away are the major thoroughfares of Silom, Sathorn and Rama 3 Road, as well as expressway links to Suvarnabhumi Airport, which is 35 km or 45 min away, and Don Mueang Airport, approximately 25 km or 30 min away.

The hotel has a lift and features 396 rooms. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.