The hotel is in a convenient location in the heart of the city's business and commercial district, across from the famous Bangkok Central World Plaza, directly beside the InterContinental Bangkok. Other nearby attractions include Siam Paragon, Siam Square, Panthip IT City, Gaysorn Boutique Mall and the Erawan Shrine.

The hotel has 379 rooms, which are located on 14 storeys and are reachable by lift. The reception desk is open round the clock. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.