This city hotel is centrally located on lively Silom Road just a short distance from many shopping and entertainment venues. Surasak sky train is a few minutes walk away and allows quick and easy access to Jatujak weekend market, the Emporium, Siam Square and MBK shopping centres as well as the Jim Thompson Museum. The river is 10 minutes walk from whence guests have convenient access to the Temple of Dawn, the floating market, the flower market, the Grand Palace and the Royal Barges Museum. Don Muang airport can be reached in just 1 hour on public transport.

The hotel has a lift and features 363 single rooms and 321 double rooms. The reception desk is open round the clock. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a hotel doctor and a hotel shuttle bus. Guests can also use the bicycle storage facilities. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.