This hotel is situated on Rama IV Road, from where guests can easily reach shopping and entertainment facilities on foot. The famous Patpong night market with its colourful hustle and bustle, stalls, cook shops and bars is also only a short walk away. Bangkok airport is about 25 km away.

The hotel has a lift and features 400 rooms, including 18 suites and 92 single rooms. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A cloakroom, baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, medical assistance, a transfer service, translation services, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.