Located in the centre of Bangkok's diplomatic and business district and situated on Wireless Road, this city hotel is only 20 minutes from Don Muang and the Suvarnabhumi International Airport, with convenient access to and from expressway exits. Only five minutes' walk from two BTS Skytrain stations (Ploenchit and Chidlom), the hotel is conveniently located near the following prime shopping and retail centres: Central Chidlom Department Store Siam Paragon, Gaysorn Plaza, Siam Square, MBK Centre, Pathunam Shopping District and Central World Plaza.

22 junior suites, 5 suites, 169 single rooms and 169 double rooms are located on 5 storeys and can be reached by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Guests receive a welcome drink upon arrival. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, translation services, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus.