This hotel is set in the heart of Bangkok, just a few minutes away from Sukhumvit road and the new Queen Sirikit Convention Centre. The important Silom, Sathorn and Rachadaphisek roads are also easy to reach. The hotel affords quick, direct access to the airport and all important city sites and is just 30 km away from Bangkok Suvarnabhumi Airport, and 20 km away from Bangkok Don Muang Airport.

The hotel has 32 junior suites, 2 suites, 110 single rooms and 91 double rooms, which are located on 25 storeys and are reachable by lift. Guests are warmly welcomed by English- and German-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. A business centre with fax machine and projector is available.