The hotel is located in a convenient area with easy access to major exhibition and convention centres, including the IMPACT Arena Exhibition and Convention Center, and Bangkok Convention Center. Enjoy shopping at the world-famous weekend market at Chatuchak Weekend Market. It is just a few minutes from the hotel to the BTS and MRT public transport systems to reach to the heart of the city.

512 rooms are available to guests in a 5-storey main building and an 11-storey auxiliary building. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a playroom and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.