This international hotel is conveniently situated in the heart of the leading commercial district along the prime 'Embassy Row'. It has direct access to the BTS Skytrain Ploenchit station, and is a short distance away from some of the leading shopping centres in Bangkok, such as Central Chidlom, CentralwOrld and Gaysorn Village. Don Muang Airport is approximately 36 km from the hotel.

3 suites, 157 single rooms and 80 double rooms are located on 34 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service and a hotel shuttle bus. Guests can also use the bicycle storage facilities. To assist guests with their business and communication needs, the business centre offers a fax machine. Lectures, presentations and meetings can be held in one of the 5 conference rooms.