The hotel is conveniently located in Hua Lampong, Bangkok's Chinatown district, just a 5-minute walk from the MRT underground station. The Hua Lampong Railway Station is also close by, connecting guests with frequent trains heading to nearby provinces and resort destinations. The hotel is within easy driving distance of shops, bars and restaurants. It also is approximately 30 km from Suvarnabhumi International Airport.

The hotel has 6 suites, 72 single rooms and 72 double rooms, which are located on 15 storeys and are reachable by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A fax machine is available for guests' business needs.