This hotel is centrally located close to the Gran Via. The main tourist attraction, as well as numerous shops and other entertainment options, can be easily reached on foot or by public transport.

The apartment hotel welcomes guests in a 7-storey building with 2 lifts and 80 apartments. English- and French-speaking staff at the 24-hour reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The apartment hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. Children can enjoy the playground. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a childcare service, room service, a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.