The hotel is situated in the gothic district, in the heart of Barcelona. Numerous tourist attractions, such as the Sagrada Familia, the Christopher Columbus Statue and the Picasso museum, can be found in the neighbourhood. The hotel is within walking distance of convenient public transport links and the beach. The airport is around 20 km away.

The hotel welcomes guests in a 6-storey building with a lift and 75 non-smoking rooms. English- and French-speaking staff at the 24-hour reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include medical assistance, room service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.