This hotel is located directly in the city's tourist centre. Las Ramblas and other eminent tourist attractions, restaurants, an abundance of shops, vibrant bars and night clubs and the beach are all easily reached on foot. Links to the public transport network are also found within metres of the hotel's entrance. It takes approximately 20 minutes to reach the airport from the hotel.

The hotel was built in 1919. The hotel has 125 non-smoking rooms and 36 junior suites, which are located on 6 storeys and are reachable by lift. Multilingual staff at the 24-hour reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.