This luxury hotel is located on the Avenida Paralelo, approximately 10 minutes walk from the exhibition centre and the congress palace. There is a bus and an underground station directly in front of the hotel which allows for easy access to the city's shops, nightclubs, restaurants and bars. Furthermore the hotel is well connected to the airport and all the main roads. It is 1 km to the Olympic village and the Costa Brava is 60 km away.

The hotel was modernised as recently as 2023. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. 4 lifts and wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional amenities include a TV room and a library. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, 24-hour room service, a laundry service and a hotel doctor. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.