The hotel is located opposite the Urquinaona metro station, 2 minutes' walk from Plaça Catalunya Square and 15 minutes by metro from the Gaudí's Sagrada Familia.

The hotel welcomes guests in a 7-storey building with a lift and 78 rooms. English- and French-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a babysitting service, a car hire service, room service and a laundry service. Cyclists can make use of the bicycle storage area and hire service. Complimentary newspapers are available. A business centre with fax machine and projector is available.