Situated in the residental area of the Rincón de Loix district of Benidorm. The hotel is roughly 150 m from Levante beach, 2 km from the town centre, 150 m from the nearest local bus stop, and 200 m from the nearest shops.

279 non-smoking rooms are located on 12 storeys and can be reached by lift. Guests are warmly welcomed by English- and French-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A projector is available for guests' business needs.