The hotel is located between the International Congress Center (ICC), Berlin and the Kaiser Wilhelm Memorial Church on Kurfürstendamm. The building, near the pedestrian zone of Wilmersdorfer Straße, is characterised by its excellent central location just 100 m from the Deutsche Oper (opera house), near the attractive shopping centre on Wilmersdorfer Straße and 5 min (2 underground stations) from the Berlin trade fair grounds. There are local transport links within around 100 m of the hotel, as well as restaurants and bars o be found some 10 m away on Wilmersdorfer Straße. Other Berlin sights such as the Museum Island and Potsdamer Platz are around a 15-minute drive away, and the famous Brandenburg Gate and Reichstag parliament building are about 10 minutes away by car.

The hotel has a lift and features 274 non-smoking rooms. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services include a car hire service, medical assistance, room service, an alarm call service, a laundry service and a hairdresser. Bicycle storage is available to guests. There is a bike hire service as well. The business centre is on hand for guests' business requirements and provides a fax machine.