The hotel is located opposite the Sony Center at Potsdamer Platz. The Brandenburg Gate is about 500 m from the hotel, and Potsdamer Platz Station is just 100 m away. Guests will find bars and clubs within a few minutes' walk. The Tiergarten park is around 5 minutes' walk from the property, and the River Spree is some 10 minutes' walk away. Shopping can be found just some 2 minutes' from the hotel. Attractions in the area include the Reichstag, around 30 minutes' walk away, Checkpoint Charlie, some 20 minutes' walk from the hotel, and the Philharmonic Hall and New National Gallery, both of which are approximately 10 minutes' walk away.

157 non-smoking rooms are located on 11 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The apartment hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.