This hotel is situated in the Berlin district of Friedrichshain directly opposite the park. There is a stop for the public transport as well as shopping and entertainment options to be found a few minutes walk away. Famous Alexanderplatz is located around 1 km from the hotel and there are convenient public transport links only minutes away, which allow guests easy access to the city's sights of interest. Templehof airport is roughly 7 km away, Tegel airport is 10 km from the hotel and Schönefeld airport can be found about 15 km away.

The hotel has a lift and features 225 rooms, including 4 single rooms. The reception desk is open round the clock. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, medical assistance, room service, an alarm call service, a laundry service and a hairdresser. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. A business centre with fax machine and projector is available.