This hotel is superbly located in the peaceful Lichtenberg/Friedrichshain district of the city, just 20 min by public transport from Berlin's buzzing centre, with attractions such as Alexanderplatz, Hackescher Markt and Friedrichstraße. The comfort hotel is situated on a side road off the Frankfurter Allee with fantastic connection to the public transport network (Lichtenberg and Ostbahnhof railway stations, underground, S-Bahn, bus and tram). It takes 20 min to reach the exhibition centre. Shops and other entertainment attractions are easily reached on foot.

The hotel welcomes guests in a 6-storey building with a lift and 99 non-smoking rooms. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include medical assistance, room service (for a fee) and a laundry service. The business centre is on hand for guests' business requirements and provides a projector.