The hotel is perfectly located and has the ideal city centre location, just a few steps away from the Brandenburg Gate and Friedrichstrasse. Its proximity to the excellent public transport network means that Berlin's airports and the ICC Trade Fair grounds are just a short ride away. Potsdamer Platz, with its train station, restaurants, bars and shops is about 800 m away. The closest train station is Anhalter Bahnhof (about 250 m from the hotel). Schönefeld Airport is approximately 20 km and Tegel Airport is approximately 17 km from the hotel.

The hotel has 89 rooms, including 7 single rooms and 76 double rooms, which are located on 7 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include medical assistance, 24-hour room service, an alarm call service, a laundry service and a coin-operated laundry. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. A fax machine is available for guests' business needs.