The first music-hotel in Europe is located here in the heart of Berlin. The hotel is situated in the midst the trendy districts of Friedrichshain and Kreuzberg, with a variety of bars and clubs and the latest art and fashion scene nearby. The city centre of Berlin is around 3 km away, and links to the public transport are to be found around 8 minutes' walk from the hotel. The nearest bus terminal is some 1.5 km away. Alexanderplatz and the TV Tower are around 3 km away, the Friedrichstrasse is some 4 km away, the Reichstag is around 5 km away and the famous Kurfürstendamm Boulevard is some 9 km away. Berlin's trade fair, the Messe ICC, is roughly 10 km from the hotel.

304 non-smoking rooms, including 45 junior suites and 258 double rooms, are located on 10 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Guests arriving by car can park their vehicles in the car park for a fee. Other services include medical assistance, room service (for a fee), a laundry service and a hotel shuttle bus.