The hotel is located on the famous Potsdamer Platz. Within about 300 m guests will be able to find shops and restaurants.

561 non-smoking rooms are available. English- and German-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service and a drinks machine. Wireless internet access (no extra charge) allows guests to surf the internet and catch up on email. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests' vehicles can be parked in the garage (for a fee), subject to availability. Further services and facilities include a 24-hour security service, room service and a laundry service. A bicycle hire service (for a fee) gives guests the opportunity to explore the surrounding area independently. Daily newspapers will keep you informed. A business centre with fax machine and projector is available. Lectures, presentations and meetings can be held in one of the 17 conference rooms.