The hotel is located right in the centre of what was formerly West Berlin, just a 2 minute walk from Berlin's famous Kurfürstendamm. By public transport, directly accessible in the immediate vicinity of the hotel, all of Berlin's sights are easily accessible, including the Kaiser Wilhelm Memorial church, the zoo and the Europa Centre as well as an abundance of museums and theatres. Unter den Linden and the Brandenburg Gate are both a 20-minute walk away.

239 non-smoking rooms are located on 7 storeys and can be reached by 3 lifts. The reception desk is open round the clock. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access allows guests to surf the internet and catch up on email. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Further services include room service and a laundry service. A conference area (business centre) with a fax machine, a projector and a photocopier is available. 3 conference rooms are available for lectures, presentations and meetings.